Education

PhD, Technical Communication and Rhetoric

Texas Tech University, August 2018

Dissertation: “Evaluating the UX of Instructor Feedback: An Exploratory Analysis”

Major Emphasis: User experience, instructional design, new media, composition and rhetoric

M.A., English

Southern Connecticut State University, August 2004

Thesis: “Reconciling the ‘Other’ Woman: Actively Reading St. Mary the Egyptian and Wolfram von Eschenbach’s Cundrie la sorcière”

Major Emphasis: Medieval literature, rhetoric

B.A., English cum laude

Albertus Magnus College, May 1993

Academic Positions and Assistantships

Instructor, Educational and Instructional Technology

Texas Tech University, Spring 2020-Present

Course Taught: EDIT 5325, Planning and Developing Instructional Media (asynchronous online)

• Instruct as to foundational theories in instructional technologies
• Develop an active curriculum for creating instructional materials using a variety of media
• Guide students to create accessible and usable (UX) deliverables

Instructor, Technical Communication and Rhetoric

Texas Tech University, Fall 2011-May 2020

Courses Taught: ENGL 2311, Introduction to Technical Writing (on site, synchronous and asynchronous and online); ENGL 3369, Information Design (on site and hybrid)

• Educate as to technical writing genres
• Provide feedback concerning prose, content development, and organization
• Instruct as to concepts and practices of effective information design
• Guide students to create accessible and usable (UX) deliverables
• Train students to use multiple applications effectively, including Microsoft Office and Adobe Creative Suite

Graduate Assistant, English Department Media Lab

Texas Tech University, Fall 2012–Summer 2016

• Provided training and guidance to students, faculty, and staff for assorted multimedia projects
• Recorded, edited, and produced videos for faculty, students, and the department
• Designed and produced programs and fliers for department and university events
• Conducted workshops for faculty and students, including:
  • Universal Design for Learning
  • Distance Conferencing Technologies and Best Practices
  • Introduction to Adobe Products
  • Academic Poster Design

Professional Tutor, Center for Learning Resources (CLR)

University of New Haven, Fall 2009-Spring 2010

• Tutored graduate and undergraduate students in business, science, and humanities writing as well as French, Spanish, and graphic design
• Developed and conducted workshops (presentations included “Power Up Your Presentations” and “Beyond Index Cards: From Bloglines to Zotero.”)
• Assisted in maintaining CLR website

Visiting Professor/Instructor of English

Southern Connecticut State University, Fall 1999-Spring 2010
(temporary FT appointment Fall 2007-Spring 2009)

Courses Taught: English 111 (Composition I), English 112 (Composition II), INQ 101 (First Year Experience for incoming students) and English 200-W (Intermediate Composition)

• Guided students to develop writing projects that employed a variety of media, including digital/online portfolio design, PDFs, blogs, and video
• Instructed students how to employ technology to facilitate research and the writing process (formatting, document design, portable applications, RSS feeds and tagging, record/note keeping, search syntax)
• Mentored graduate teaching assistant

State School Substitute Teacher

Elizabeth Cady School, Long Lane (CT Dept. of Children and Families), 1995

• Implemented and developed lesson plans for students at juvenile correctional facility
• Adapted lessons to accommodate a range of student emotional, behavioral,
  and learning issues
• Responsible for following strict protocols in minimum and maximum security environments
• Aided social workers with record keeping duties

Administration and Consulting

Acting Director, English Department Media Lab

Texas Tech University, Spring 2015

• Directed Media Lab during faculty transition period
• Scheduled and managed staff
• Developed budget for 2015-2016 AY

Program Design Consultant

Bulkeley High School, Hartford (CT) Public Schools, 2010 and 2011

Assisted in the design and development of Bulkeley Upper School’s Humanities Studies Program:

• Ensured humanities-centered curriculum met Connecticut requirements
• Provided input into ways to integrate technology (e.g., ePortfolios, podcasts, video documentaries) into the learning environment

Coordinated Professional Development:

• Assessed staff needs related to knowledge and skills that would help improve their performance of duties and tasks
• Developed a training and technical assistance plan for staff to improve their capacity to meet objectives, most notably in regards to supporting Writing Across the Curriculum (WAC) and technology use

Assisted with the Summer Bridge program:

• Provided guidance to incoming students as to Humanities Studies and college expectations

Assistant Technology Coordinator

Office of Information Technology and Department of English, Southern Connecticut State University, November 2006-May 2010

• Assisted the Technology Coordinator, Dr. Will Hochman, in furthering the effective use of technology for the teaching of writing and multimodal composing
• Developed and maintained TeachWriteTech, an online digital repository for faculty teaching materials (syllabi, assignments, activities)
• Designed (with Dr. Hochman) a survey to determine department technology attitudes and needs, using results to develop educational programs (workshops, training, and online resources) to encourage and build upon effective and productive uses of technology in the department

Professional Experience

Director of Publications and Member Services

Home Builders Association of Hartford County/Original Connecticut Home Show, 1995-2007

Used graphic design and desktop publishing abilities to facilitate communication among the 500+ members of a non-profit trade association whose mission is to promote the needs of the industry, educate the public, and help members cultivate business relationships.

Membership Services

• Maintained Association’s membership database, including billing
• Promoted member services and benefits
• Generated membership rosters and reports to state and national association

Web Design/Maintenance

• Created Association’s web site in 1996
• Designed and coded using industry-standard software (GoLive, Dreamweaver) and scripting languages
• Installed, customized, and maintain content management system to facilitate collaboration (including restricted access sections, member contributions, and scheduling)
• Generated static and dynamic content for site
• Developed and implemented strategies to improve web presence

Desktop Publishing/Graphic Design

• Designed various association publications, including the association membership directory, the Blueprint newsletter, and the Original Connecticut Home Show Magazine
• Managed both long- and short-run printing jobs
• Created logos and brands
• Provided layout/design services for advertisers
• Solicited printer bids and budgeted publication (calculating advertising cost and researching cost-effective materials)
• Composed original copy and/or coordinated with industry professionals to submit original articles
• Generated layout and design, and completed pre-press (completely digital [DTP])
• Designed print and outdoor advertising
• Produced graphic/video elements for commercials airing on broadcast and cable television

Technical Support

• Maintained small business network
• Upgraded hardware and software systems
• Administered site and email
• Developed documentation and provided instruction on ways to automate and/or facilitate tasks

Historical Interpreter/ Assistant to Visitors Center Coordinator

Mark Twain House (Hartford, CT), 1993-98

Drew upon retail business experience along with knowledge of history and literature to fulfill many functions at a historic home with over 60,000 visitors annually

Historical Interpreter

• Conducted hour-long tours of the Clemens family’s Hartford home, situated in the historic Nook Farm neighborhood
• Responsible for keeping up to date with relevant scholarship (including the history of Hartford and the Nook Farm community)
• Followed protocols for working with antiques and works of historical significance
• Provided tours in French as well as English
• Attended symposia on Twain and related topics (race, American humor, travel writing)

Assistant to the Visitor Center Coordinator

• Maintained communications with staff as well as visitors
• Scheduled tours and staffing
• Processed transactions, prepared deposits, budgeted, and recorded financial information
• Monitored and maintained site safety and security

Scholarship

Publications

Introduction. CCCC 2016 Reviews. Kairos PraxisWiki. First published in Kairos 22:2 (Spring 2018).

Introduction. CCCC 2016 Reviews. Kairos PraxisWiki. First published in Kairos 21:2 (Spring 2017).

Introduction. CCCC 2014 Reviews. Kairos PraxisWiki. First published in Kairos 19:1 (Fall 2014).

“#4C13: Tweeting the Cs.” CCCC 2013 Reviews. Kairos PraxisWiki. First published in Kairos 18:1 (Fall 2013).

“The New Media Lab as a Messy Mash-Up Space in Technical Communication and Rhetoric Instruction.” Co-authored with Kate Crane. Intercom: The Magazine for the Society of Technical Communication 58:8 (September/October 2011), 16-18.

“Peer Pressure, Peer Power: Toward Systematic Collaborative Peer Review in the Composition and Writing Across the Curriculum Classroom.” With Steven Corbett and Ilene Crawford. WPA Gallery of the NCTE National Gallery on Writing, October 2009.

Published Reviews

2008 CCCC Session F17: “‘That shit is plagiarism by any definition’: Conceptualizing Cheating in an Academic Context” by Susan Miller-Cochran, Katherine Hagopian, Roy Stamper, and Evelyn Audi. KairosWikis: Conference Reviews. <http://kairos.technorhetoric.net/pmwiki/pmwiki.php/CCCCReviews/2008F17Beaudin>

2007 Computers & Writing Session 7.1: “Crafting a Position Statement in a Culture of Fear: Implications of FERPA in the Networked Classroom” by Charles Lowe, Gina Maranto, and Martine Courant-Rife. KairosWikis: Conference Reviews. <http://kairos.technorhetoric.net/pmwiki/pmwiki.php/CWReviews/20071571Beaudin>

2007 CCCC Session G02: “Identifying the Writer as Re-mixer: Rearticulating ‘Writing’ in New Media” by Shaun Slattery, Jason Swarts, and Chris Berg. KairosWikis: Conference Reviews. <http://kairos.technorhetoric.net/pmwiki/pmwiki.php/CCCCReviews/2007G02Beaudin>

Conference Presentations

“Usability of Instructor Feedback/Feedforward” (poster). Conference of College Composition and Communication Convention, Tampa, FL. March 2015.

“The Writing Studio: Participatory Design for the Composing Community.” Part of panel, “The Writing Studio Ten Years Later: How an Open-Access Learning Environment Confronts the Corporate LMS” with Mike Palmquist, Will Hochman, Lynda Haas, and Jaya Dubey. Conference on College Composition and Communication, Indianapolis, IN. March 20, 2014.

“(Re)Emphasizing Experience: Moving Past Lore to Usability in Digital Composition Research.” With Kate Crane. Conference on College Composition and Communication, Las Vegas, NV. March 25, 2013.

“Usability in the Classroom: User Experience and Syllabus Design.” With Kate Crane. Conference on College Composition and Communication, St. Louis, MO. March 24, 2012.

“E-valuating Multimodal Compositions: An Assessment Guide.” Poster Session as part of Digital Pedagogy Poster Session. Conference on College Composition and Communication. Atlanta, GA. 9 Apr. 2011.

“Practicing What We Preach? Rhetorically Analyzing Conference Performance.” Conference on College Composition and Communication. Atlanta, GA. 8 Apr. 2011.

“What’s An Adjunct to Do? ‘Phoning In’ Student Conferencing.” Multimedia presentation as part of panel, “Close Encounters of the Collaborative Kind: How Social Media Enable Intimate Learning.” With Will Hochman and Judy D’Ammasso Tarbox. International Computers and Writing Conference. Purdue Univ., West Lafayette, IN. 22 May 2010.

“Media Switch: From Text to Motion to Re-Vision.” Poster Session as part of “Digital Media and Learning in a Social World” Workshop. Conference on College Composition and Communication. Louisville, KY. 17 Mar. 2010.

“Beyond Dichotomy: Bridging the Gap between Individualized and Large Group Writing Instruction.” With Steven Corbett, Daniela Ragusa, Talya Goodman, and Justin Short. 25th Annual Connecticut State University Research Conference, Southern Connecticut State Univ., New Haven, CT. 4 Apr. 2009.

“’Please Feel Free to View My Success’: Fostering Engagement in FYC.” Conference on College Composition and Communication. San Francisco, CA. 14 Mar. 2009.

“Open Source Your Course: A Guide to Using Open Source, Portable Learning Space in the Classroom.” Poster Session as part of “Digital Interventions.” Conference on College Composition and Communication. San Francisco, CA. 13 Mar. 2009.

“Freire in the Twenty-First Century: Open Source As Pedagogy.” Multimedia presentation as part of panel, “Information Wants to Be Free 2.0: Open Sourcing the Writing Classroom.” With Will Hochman. International Computers and Writing Conference. University of Georgia, Athens, GA. 24 May 2008.

“The Commons Classroom: Composition Pedagogy and Open Source.” 9th Annual Graduate Student Conference, Southern Connecticut State Univ., New Haven, CT. 19 Apr. 2008.

“Taking it to the Streets: Changing Perceptions of Rhetoric.” Multimedia presentation at the International Computers and Writing Conference. Wayne State Univ., Detroit, MI. 18 May 2007.

“Converging Learning Literacies and Diverging Learning Spaces in First Year Composition.” With Will Hochman, Lois Lake Church, Chris Dean, and Andy Piscitelle. Multimedia presentation at the International Computers and Writing Conference. Texas Tech Univ., Lubbock, TX. 25 May 2006.

“Asleep at the Wheel?” Multimedia presentation as part of panel, “Techie Teaching: How Cyberspace Becomes Learning Space in English Studies.” 7th Annual Graduate Student Conference, Southern Connecticut State Univ., New Haven, CT. 22 Apr. 2006.

“Converging Learning Literacies and Diverging Learning Spaces in First Year Composition: Where Is the Class in This Class?” With Will Hochman, Lois Lake Church, and Andy Piscitelle. Multimedia presentation at the 20th CSU Academic Computing Conference, Eastern Connecticut State Univ., Willimantic, CT. 8 Apr. 2006.

Invited Presentations

“Research Poster Peer Review Workshop.” With Erica EllingSon Baumle. Texas Tech Graduate School. Lubbock, TX. Feb. 2016.

“UX and Syllabus Design: Reflections from the Trenches.” With Kate Crane. Texas Tech Chapter of the Society for Technical Communication Chapter Meeting, Lubbock, TX. Feb. 2013.

Workshops

“UDL 101.” With Angela Shaffer. Conference on College Composition and Communication. Houston, TX. Apr. 2016.

“Making Your Life Easier with MS Word.” With Erica EllingSon Baumle. TTU English Media Lab. Lubbock, TX. Apr. 2016.

“Designing Accessible PDFs.” With Angela Shaffer. TTU English Media Lab. Lubbock, TX. Mar. 2016.

“Online Conferencing: Options and Opportunities.” TTU English Media Lab. Lubbock, TX. Nov. 2015.

“Adobe Overview.” TTU English Media Lab. Lubbock, TX. Oct. 2015.

“Digital Storytelling.” Workshop session for Common Ground High School Faculty Learning Institute, Common Ground High School, New Haven, CT. 12 and 14 July, 2010.

“Beyond Index Cards: From Bloglines to Zotero.” Student workshop for the Center for Learning Resources. University of New Haven, West Haven, CT. Fall 2009 and Spring 2010.

“High Tech and Low Tech and No Tech, Oh My! Creative Uses of Multimedia in Writing and Literature Courses.” Practical Pedagogy Workshop Presentation, Southern Connecticut State Univ., 11 Feb. 2009.

“Using the Writing Studio.” Workshop Presentation with Lois Lake Church. Teaching Innovation Program Workshop, Southern Connecticut State Univ.. 21 Jan. 2008; 1 May 2009.

“Inquiry 101 and Technology: Building Community.” Workshop Presentation with Will Hochman and Lois Lake Church. FYE Academy, Southern Connecticut State University. 25 Aug. 2008.

“Introduction to Writing Studio.” Workshop Presentation with Will Hochman. Department of English, Southern Connecticut State University. 6 and 7 Sept. 2007.

Pre-Term Tech Workshop. Workshop Presentation with Will Hochman. Department of English, Southern Connecticut State University, 21 Aug. 2007.

“Using PDFs and MS Word’s Commenting Function for Peer Review.” Workshop Presentation. Department of English, Southern Connecticut State University, 10 Mar. 2006.

Designs

Designer, First Annual Graduate English Symposium program. Texas Tech University, 2015.

Designer, 45th International Conference on Environmental Systems CFP, Event Preview, proceedings disk, and digital and print conference program. 2015.

Designer/Coder, Graduate English LCWL (Literature, Creative Writing, and Linguistics) digital recruitment materials. Texas Tech University, 2014.

Designer, Undergraduate English recruitment flier. Texas Tech University, 2014.

Designer, English Department RaiderWelcome Event print materials. Texas Tech University, 2014

Designer, 44th International Conference on Environmental Systems CFP, Event Preview, proceedings disk, and digital and print conference program. 2014.

Designer, 47th Annual Western Literature Association Conference print conference program and 2013 CFP. 2012.

Designer, Practical Pedagogy (Southern Connecticut State University workshop series promoting ideas for writing instruction and assessment) logo and event fliers. 2008-2010.

Design Consultant, Noctua Review: The Graduate Magazine of Literature and Art at Southern Connecticut State University. 2008, 2009.

Producer/Director. English@Southern Connecticut State University: video created for Arts and Sciences Showcase. 2008.

Service

Professional

Coordinating Editor, Kairos CCCC Reviews. 2014-2017.

Assistant Editor, Kairos CCCC Reviews. 2011-14.

University

Undergraduate Curriculum Committee, Texas Tech University English Dept., Spring 2017.

Tutor, “Paraphrasing, Quoting, and Plagiarism: the DOs and DON’Ts.” Coffee Ethics Series. Teaching, Learning, and Professional Development Center, Texas Tech University, Oct. 7, 2014.

Composition Steering Committee, Southern Connecticut State University (SCSU) English Dept., 2007-2009.

Peer Evaluation Committee, SCSU English Dept., 2000-01, 2003-05, 2007-09.

Technology Committee, SCSU English Dept., 2006-2009.

By-Laws Committee, SCSU English Dept., 2006-2007.

Portfolio Assessment Pilot Program, SCSU English Dept., 2006.

Part-time (Adjunct) Representative to the SCSU English Dept., 2005-06.

Community

Designer. Windsor Conservation Commission educational and promotional materials,
Windsor, CT. 2007-present.

Representative. Connexions (Steering and Vision Advisory Group), St. John’s United Methodist Church, Lubbock, TX. 2013-2017.

Designer. St. John’s United Methodist Church select event, research, and promotional materials. Lubbock, TX. 2013-2017.

Ready-Writing Judge. University Interscholastic League, Lubbock, TX. 2013-2015.

Member, Education Committee. St. John’s United Methodist Church, Lubbock, TX. 2012-2015.

Co-Chair, Humanities Studies Program Design Team, Bulkeley High School, Sept. 2009-Apr. 2010.

Designer. “SOS: Save Open Space.” Connecticut Association of Conservation and Inland Wetlands Commissions, Middletown, CT. November 2010.

Awards

Summer Dissertation/Thesis Research Award. Division of Graduate and Postdoctoral Affairs, Texas Tech University. Summer 2015.

CCCC Chair’s Award for Best Posters: Research Design. Conference of College Composition and Communication Convention, Tampa, FL. March 2015.

Presidential Fellow. Texas Tech University, Lubbock, TX. 2010-11.